There were a number of issues with my order. Firstly that it took a fortnight for my order to arrive, despite being advertised as three working days. When I queried this they said it was due to moving warehouse. Had this been communicated to me at the time of my order I would've been fine with that but I had to chase for that reason. Secondly, when the order arrived, one box was three bottles short. I rang and was told that some of the Oktoberfest beers were out of stock and that was the reason. Why was this not communicated to me again when I placed my order? A partial refund or the opportunity to select other bottles would've been fine at the time of order, but for my order to actually arrive without any warning that I didn't have my full order (but still paying full price) was in my opinion pretty poor customer service. As a positive the beers themselves were tremendous and when raising the issue of missing beers I was given beer tokens by way of compensation. However the lack of communication about the issues would make me think twice about ordering again.