Great products but very poor communication. It appears that the company was moving it's warehouse and there was no logistical management as far as dealing with existing and new orders was concerned. Several phone calls seemed to produce little or no result. Email communication was very delayed as was my delivery which took three separate deliveries over 10 days from the first package arrival to the third package arriving. None were delayed by the carrier as is evidenced by the despatch dates on the boxes. This is the worst example of negative customer care that I have ever experienced.