I ordered the Beer Advent Calendar as a gift for my boyfriend. I was impressed that I could specify the delivery date. I am a teacher and can't take time off obviously so chose a date in half-term. Then I received an email to say the calendar would be delayed. I rang to ask what would happen. We agreed this would be delivered on a Saturday however one Friday at 7.30am I received both a text and email so say the calendar would be delivered that day. There was nothing I could do - the calendar had already been despatched. Fortunately, a neighbour happened to be in and took delivery for me. I am less than impressed with the despatch and delivery service needless to say. My boyfriend loved the gift and has ordered two as presents for friends and family. It is for this reason that I have rated three stars otherwise it would have been less. Beer Hawk need to take greater effort with customer service. I remain unsure as to whether I would order from this company again. There are many supplying craft beer products and with high levels of competition I will shop around in future.