I ordered an beer advent calendar as part of a 40th birthday present for a colleague and paid extra for 2 day delivery, this was on the Tuesday. By Friday afternoon nothing had arrived, so rang up and spoke to James, who explained they had under estimated the demand for this product and therefore were behind on orders and I should have received an email explaining this. I didn';t!! He then explained that ALL orders were to be delivered by the latest next Friday. He did however refund the cost for the inconvenience caused. Friday arrived but NO advent calendar!! I have rang several times with promises of a phone from head office, however I am yet to receive any call. The order line aren't part of company and therefore can not access any helpful information, or give out the phone number for me to contact them directly. DO NOT ORDER FROM THIS COMPANY - VERY UNRELIABLE AND POOR AFTER SERVICE!!!!!!