I have ordered a number of times from Beerhawk this year and always received first class service. I placed a beer order on 15th November, heard nothing, sent an email, got no reply so called them on 23rd, to be told that I should have been sent an email. On 24th I called again to be told that some of the beers were out of stock (it would have been nice to have been told this!) but they were expected in any day soon. Because I was a good customer I was given £10 of additional beer tokens which I then used to place a further order. Was that a mistake, I ask myself as it is now 28th and I have tried to call but without success? I see today that Beerhawk are doing a Black Monday 15% sale. I also notice that the number of beers available is drastically reduced which makes me wonder if they are having problems with their suppliers... I fear the worst even though I will keep on trying to speak to them.