Probably the worst online shopping experience I've had. When I first ordered, Beer Hawk sent me 2 items and then after a week said that they couldn't fulfill the final item - after I prompted them, twice! After weeks of not hearing anything they didn't contact me and when I contacted them they barely apologised and simply said I'd have to wait until they receive more supplies. Within that correspondence I asked that Beer Hawk inform me when they have the item back in stock and would be sending it out to me - over 2 months after I ordered my items I noticed that the remaining item was back in stock on their website, they failed to inform me and I, yet again, had to prompt them to send me the final item. Nearly 3 months after my initial purchase I finally received my last item. Shocking communications and customer service all round - I am amazed at their apparent apathy towards customer satisfaction! In over a decade shopping online this is certainly one of thr worst and I wouldn't recommend them to anyone!