Terrible service, I ordered 2 boxes of world lager and only 1 box turned up on the delivery day. Then a few days later the 2nd box arrived but only 9 out of the 15 bottles of lager were in the box which was poorly packaged and it was clear that the bottles had broken in transit. The courier had just repackaged the surviving bottles but there were pieces of broken glass in the box which was very hazardous upon opening. Then I called Beer Hawk numerous times to try to get the box delivered directly to my brother in law as this was now an extremely late birthday present, but this never happened. After a month of me chasing the order via calls and email I gave up and asked for a refund. They never called me back to tell me what was happening with my order, even though they took my phone number every time I called and they sometimes didn't reply to emails either. I would avoid at all costs as they are clearly incapable of providing a simple service. I will never use Beer Hawk again.