Absolutely dreadful client service. Another story of a disappointed customer. I ordered one advent calendar. It arrived too late for the party at which the recipient was supposed to receive it. When it finally did arrive a week later, the box was water-damaged beyond repair and the advent calendar completely unusable. And, despite several emails and, indeed, promises of a replacement, nothing has been forthcoming. It is now the 1st December. There is no advent calendar and no apology. Please do not use this company - seek another supplier and do not end up as disappointed and out of pocket as I am. It's not worth it.