Ordered an advent calendar in September thinking it would be a nice idea to try beer different from that that we would normally drink. Well, the delivery was a complete joke because the notification that came was wildly inaccurate for a start, the email answers were vague, and as for the ineffective man that I spoke to on the telephone, it would seem that whilst things go well 5 stars are awarded, but for these times that things don't go right the procedure is the tortoise method, tuck your head into your shell and don't give the customer any answer. It eventually arrived on the shoulder of the delivery man, who I can only surmise, was unaware of the right way up or fragility of the box. I can only hope that CAMRA members are aware of the inadequacies of Beer Hawk.