The prices aren't any cheaper than you'd get in any craft beer shop. The whole point of the service is that it's delivered to your door. I therefore think the delivery part of the service should be spot on. In order to receive a delivery, you've got to be in. The delivery date isn't guarenteed up front and that's a fault in the service in itself. I ordered for a colleagues leaving present and wasn't informed of the delay due to items being out of stock and his parents had waited in especially. Anything that affects delivery times should be communicated and I didn't find out until I chased the following week.