Whilst the product appears good, I ordered a beer case based on the fact that the case would be delivered within 3 days in ordered in plenty of time to give as a birthday present. Having not received my beer ordered I contacted Beer Hawk to find out what was going on and eventually received it some 12 days after placing my order. I was left embarrassed at not having a birthday present to give on the date of the birthday thanks to not sending out in a reasonable time frame. In addition to this one of the beers I ordered was out of stock. Rather than at the very least send me a complimentary replacement you simply removed the bottle from my order. Despite complaining I never received a replyh to my email dated 29th November. Very poor service!