Absolutely in love with the idea of Beer Hawk, what could be better than a huge selection of craft beers & ales all in one place with free delivery! So far I have placed 3 orders with Beer Hawk, each of which were over £50 to make the most of the free delivery within 5 working days option. The first of which was delivered very promptly within a couple of days....sadly one bottle was missing. The customer service team were great in rectifying the shortage with account credit with a value far higher than the single bottle that was missing. The 2nd order was placed off the back of the account credit early on a Monday afternoon hoping i would have them ready for the upcoming weekend, sadly not! Delivery arrived the following Tuesday morning. The 3rd order was again placed early Monday afternoon, again hoping to see them for the weekend. Took them in on the following Wednesday morning. Spent a fair bit on time ringing but for no one to answer, got a reply to an Email late Tuesday eve to say delivery had been made? Not sure if there will be a forth order yet, trying out the competition. For me its not a quick enough turnaround, thats my only complaint.....could be fantastic!