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Anonymous
Unless you have the patience and inclination to keep chasing your order, simply to be supplied with a generic 'the elves are beavering away', I wouldn't bother. Yes the product is very good, and yes the company put a lot of effort into their marketing and updates on their website; but there is a clear lacking in their customer services and dispatch team. I was left waiting a grand total of three weeks for my beer that should have been here a lot sooner. I fully appreciate that it is Christmas, and that with all of their promotional activity on Facebook they will be inundated with orders but with that in mind, they should look to employ additional 'elves' to support the influx of orders. Do not expect your order to be received within the time frame advised on your confirmation. I would love to order from you guys again as the beers are fantastic and exactly what my fiancee loves, however I am reluctant to given the lack of service received this time around. Please pull your socks up BeerHawk, you could be awesome!
7 years ago
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Beer Hawk has a 4.4 average rating from 5,759 reviews

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