I've had an absolutely awful experience with this company, and found they run a call centre to take your calls that can give you very little information about the status of your order, and promise callbacks that never happen. I ordered my beer on the 25th November, it is now the 14th December and I have nothing - I was last promised it would be delivered yesterday - guess what...nothing. I am now waiting until the end of the week until placing yet another call with them - I am likely to just request a credit card chargeback by then, as I have had it with this company. My advice - use a better company!