Where to start as other reviews have said re calendar! Ordered Nov1st payment taken 0n the 2nd had an e mail on the 8th of Nov to say order delayed will be with you by the 19th!! E mail from Beth once I’d asked where the order was? On the22nd! Also spoke to Stuart and he assured me that if I’d not received it by the 24th to tell them. 24th came and went so duly rang and spoke to Beth said it will be with you Sat 26th guess your getting the drift now? 26th came and partially went so I rang and asked again Fiona this time very apologetic, Fiona assures me Mon28th Tues 29 at the latest!!!! Well Mon/ Tues went and as I type this its meant to be delivered to day the 30th!!! One slight snag is its for my Son~in~law who lives 3 hours away that’s why we wanted it by the 19th so we could deliver it and stay over the weekend. So while we wait for it to be delivered the good lady is standing by with the rest of the present and wrapping paper and the apprentice is looking forward to 6hrs plus over time to do our delivery, as we run a automotive repair business, 8 till late There is one consolation Andy has said our account will be honoured with £20 worth of beer tokens only thing is speaking to our local landlord he said he won’t accept them at our local hostelry lol so we’ll see if it arrives today and to see if our account is credited as said!!! Though we won’t be holding our breath.