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Martyn Cotton
I signed up for the three month beer-club offer with three case of mixed beers for £55. I have received two of the three cases so far and I have been pleased with the selection with several beers I haven't tried before and some good old favourites. I have used other beer club companies in the past and l would say that the Beer hawk variety is the best so far. However I have found the customer service of Beer Hawk extremely poor. When the first case arrived I received two cases when I had only ordered one. Although I suppose you shouldn't look a gift horse and all that. I was concerned I had been charged twice. I logged into the Beer Hawk website and on my dash board it listed two orders, however my email receipt only listed one. Trying to make sure I had only been charged once I phoned head office to try to resolve this. Anyway to cut a long story short, after three days of phone calls to several people and no responses I had time to check my credit card statement to see I had only been charged once. I'm not really complaining I got an extra case of beer but I did waste my time trying to get a simple answer from Beer Hawk and as such l won't be using them again.
7 years ago
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Beer Hawk has a 4.4 average rating from 5,759 reviews

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