Worst service I have ever received! After waiting nearly 3 weeks for the 15 bottle world beer set to turn up, or even just an email to say they had dispatched it, I contacted beer hawk who said they had dispatched it and there was a problem with their courier - Mail UK. They would find out the issue, pass on my problems to HQ and get back to me. When they didn't and I rang again I was advised it was Mail UK I needed to talk to as they had the package. Pretty sure I was now doing Beer Hawks job for them, I rang Mail UK who told me they had "lost" the package and I needed to tell Beer Hawk to put in a claim for it. I kindly passed this information on to Beer Hawk who said they would get their customer services to get in touch with me. At no point has anyone from this company contacted me. I AM STILL WAITING FOR SOMEONE TO GET IN TOUCH AND HAVE STILL NOT RECEIVED WHAT I HAVE PAID FOR! DO NOT use these absolute jokers unless you feel like doing their jobs for them and running around in circles.
7 years ago
Beer Hawk has a
4.4
average rating
from
5,759
reviews
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