Unfortunately you can't make this right. Offering 5 day delivery and then only delivering half the order (granted within 3 days). BUT...the kegs can't be used without the Perfect Draft machine, I'm guessing you didn't have stock and still took orders which is really not on! No communication and little/no help when numerous calls were made to establish what was going on. As this isn't an isolated case where is the update to customers, also this will be damaging your reputation as now these reviews are popping up all over (had I read such I would not have ordered). Not sure what to do now, my other half will be without a present Christmas morning and the perfect tasting beers will be stuck in the Kegs - this is almost cruel for our guests. I've also sat in the house yesterday and today waiting for a delivery that I'm sure you knew would not b coming!!