I ordered three beers about three weeks ago and have only received two. After my original order was delivered to the wrong address, (the delivery company is impossible to get a hold of once they think your parcel has been delivered, they don't want to speak to you at all). I contacted BeerHawk, who magically found my parcel and had it redelivered the next day. Great! Except, one beer is missing. Over the past two weeks I have been on the phone four times to find out what is going on and when I can expect my order to arrive or when I can be refunded for it? No one seems to know anything. Still in the process, hoping for a happy ending, but at this rate I would hesitate to order from BeerHawk again. I wish it wasn't so!