Second time shopping with Beer Hawk and unfortunately the second time I've had issues. First time they didn't have items that I wanted in stock but to their credit did let me know before dispatch and refunded me for those items. Unfortunately with my recent order I didn't receive 2 items that I ordered and wasn't notified. This means that if I hadn't been keeping track or the order was being delivered as a gift, then I would have lost out of the money that I paid. To their credit, delivery was much quicker than expected and they did give a delivery window. Unfortunately the courier didn't actually ring the bell and just left the box of beers on my doorstep for me to find when I went out. Beer Hawk did also refund the items which I was missing straight away and gave me £5 worth of tokens, but after the service I received and the basic delivery cost being £5, I won't be using them.