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Robert Smith
Beer choice is excellent. Unfortunately, despite selecting that my order be placed in a safe place, the courier didn't do so, returning to depot - meaning 3 day delivery window was missed and beer delivered the wrong side of the weekend - when I flagged this with Beer Hawk they told me that this was deliberate as they have changed their delivery options without telling anyone. It doesn't say this anywhere on the website and tells me that I can still have delivery to a safe place. Got a half-hearted apology only when I pointed out that they hadn't even apologised and further attempted justification for why failing to deliver/delivering late was due to them ea ting to improve customer service.
7 years ago
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Beer Hawk has a 4.4 average rating from 5,759 reviews

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