A ridiculous situation with ordering a glass- having received the wrong glass twice, and then being told it could definitely be delivered correctly, it turns out they never have stocked the item at all! The wrong photo was added to the product, yet it took three attempts for anyone to realise. And apparently being able to keep the two incorrect glasses (which we already have one of anyway because we ordered it in a case) is a really good apology. We've really enjoyed the beers we've had from Beerhawk, but with every substantial order we've made, something's gone wrong. Nice beers, but I don't think Beerhawk are worth the hassle to get them from, so will probably be ordering elsewhere from now on. A shame, as from the first order when I ordered the advent calendar, I had such hopes, but even that first order was two weeks late, should have known.