Beer Hawk asked me to leave a review, so I am...I originally left this on trust pilot on May 19th. I ordered two vouchers as christmas presents, neither recipitent was able to use the vouchers, the codes wouldn't work. I contacted to discuss, and I was advised I would have to put the order through over the phone, and then it took until May to be resolved! I recieved marketing emails in the meantime but no resolution to my problem. Today, I spoke to Beth who went above and beyond to help me and resolved the entire issue in less than an hour! Although the gifts didn't work as intended, thank you Beth for at least making sure I didn't waste a lot of money! She is an absolute credit to a company who clearly don't deserve her customer service skills! I wouldn't use beer hawk again, it has been an awful, ridiculously complicated experience.