Below is the email that I sent to you on the 19th of June, that you have not had the decency to respond to. I'm not impressed by your lack of Customer care. The only good thing is that my client enjoyed your beer, which I had ironically had sent because of some late deliveries from my company !
From: Mike Bending
Sent: Monday, June 19, 2017 2:25 PM
To: 'Beer Hawk Ltd'
Cc: Nick Bending
Subject: RE: Thanks for your order from Beer Hawk!
Dear Sirs
I am contacting you to confirm my gross dissatisfaction and disappointment over a VERY late delivery covered by the below order number.
" #100162385 "
This order was placed with yourselves on Monday morning the 12/6 and despite several calls to your office, Wednesday, Thursday & Friday of last week, this order was only delivered to our client this morning by Yodel.
Our client at the delivery address in Erdington, Birmingham is extremely upset and angry with us for the lateness of this delivery.
Beer Hawk having been recommended to us have let us down, which is a shame as the products look good on your website and we were looking to place further similar orders for several of our clients at Christmas time.
I would appreciate the courtesy of your response
Mike Bending
M.D.
M B freight Services
Telephone 01305 826331, or Mobile: 07802 419685
7 years ago
Beer Hawk has a
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