Categories My ReviewsMy Settings HelpLOG OUT Douglas BallardGlasgow, GB For companies Your review counts! You reviewed Beer Hawk Douglas Ballard 8 reviews Glasgow, GB Just now Terrible service and misleading marketing of the so called party case I was unable to review a case of beer named as Crafty Party Pack on there page so will leave that review I this space as well so folk know what to expect. Firstly I'll leave my honest review of Beerhawk since December. Firstly I ordered a party case guaranteed for New Years Eve as my contribution to our celebrations this didnt arrived until 6th January, customer services did nothing at all. I then ordered some beers for the superbowl with some credit I'd accrued from returning empty kegs, items where missing from this box, on this occasion they posted out the missing item but really couldn't have cared about it. As for today I had to call to chase up tracking details as the website never tells you when an order is dispatched etc. Finally got my Crafty Party Pack which consisted of 10 American Pale Ale 10 Sour fruit Beers and 10 Lagers, as a craft beer lover myself this would have been nice apart from the fact the Pale ales where 2.2% alcohol and the sour beer was 3.8%. I checked the page to see if I'd missed something and no mention at all of low alcohol beers, I called to be told well pass your comments on, I tried to leave a review o the page and it wouldnt allow me to despite trying numerous times and having a chat remotely with the same person I spoke to earlier made some excuse it was a new system and to clear cookies etc. So in summary the service isn't the greatest the majority of the time the beers great, this time However not. Below is the review I tried to leave on there page just in case a member of senior management happens to read this. Firstly the Mikeller Pale Ale is not what I expect from a pale ale with its alcohol being a shandy sized 2.2%, the Orange sour beer weighing in at 3.8% is still low but reasonable and the lager which I've had before is the best part of this case. I contacted the lady who basically told me there was nothing she could do as it is listed on the site as low alcohol. Yet the email and the description for the case doesnt mention low alcohol at all. If I could find somewhere else that supplied the perfect draft kegs my business would go elsewhere. Certainly misleading advertising as a crafty party pack, more like a crafy way to get rid of stuff they cant sell