I bought 17 Oktoberfest beers as a birthday present for my son and he loves them. However, I had a problem with the purchase, as I ordered from a promotional email offering 20% off ALL Oktoberfest beers, so I chose from the beers that were listed via a link in that email. When I realised that the discount hadn't been applied, I sent a query to customer services, which went into a long chain of emails. Eventually, I was given a refund, but customer services still insisted that all the beers in the link titled "Shop Oktoberfest" were not necessarily Oktoberfest beers!! The final email told me that I was only being given the discount as a gesture of goodwill, and that I should be "aware that if I do not receive the discount in the future, I may not be eligible for it". So, beers great and reasonably priced, customer services not so good.