Half of the delivery was damaged in transit, so Parcelforce said they’d return it. Spoke to Beermerchants, went through items missing and I was told it’d be sent out that day, with it being with me a couple of days later. Waited several days and still not arrived - called them again and had to talk to 3 different people to sort out properly - in which I was supposed to receive a call back but didn’t, had to chase them again. Shopped with them a few times over the years, but this was the first time in a while. Based on this experience I probably wouldn’t again, but knowing how busy they are at present and knowing what type of service they are capable of giving, I might give them another try in the future.