Ordered a box of beer which came in at over £50 for my partner’s 40th birthday. I ordered over a week before the day and 10 days later, I’m still chasing the order. I used the ‘contact us’ service on their website yesterday and heard nothing. I called the number this morning and spoke to someone who said they’d find out what happened and as of 5pm today, still nothing. It’s hugely disappointing. I’d picked out all my partner’s favourite beers for his special day and I’m pretty upset that they haven’t even taken the time to get back in touch promptly. I had to give at least 1 star to leave this review but that’s generous based on their customer service so far