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Anonymous
DO NOT BUY, POOR QUALITY, AWFULL CUSTOMER SERVICE, Bought integrated dishwasher, after one-year start leaking near the door, steam coming out damaging worktop. As it was in 2 years guarantee called beko for the engineer. Engineer came unscrewed the item, made visual check and assessed that the cause is a badly levelled device. I questioned this saying that the device was levelled according to beko's instructions. I used a spirit level to prove it. The engineer replied that he does not care what the instruction saying, because he sees the water flowing from the back to the front. It is worth mentioning that the bottom is not flat but profiled so that the water flows down the drain. Engineer said that the rear leg must be replaced to level the device. After a few weeks, I got confirmation of the second visit, but the engineer did not come, no message or telephone cancelling the visit. The whole thing has been escalated. After a month and a half from reporting the defect, I got a response that they will not take care of it and that I should ask the seller
3 years ago
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Beko has a 1.6 average rating from 41 reviews

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