Worse customer service I ever experienced. I purchase a dewalt grinder online although bell tools store was out of stock.. After a few days I decided to contact them as my order was not coming. They apologise and insured me that my refund would proceeded between 2 and 4 working days. After 7 days I contacted them and they did not even start the process of refund. Today they insured me that the money would be refunded and should be on my bank account within a few minutes, however it’s been 4 hours and I still have be refunded.. I’ve also sent them 4 emails and they never bothered to reply. I won’t buy from them again