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Anonymous
*** Before you purchase from them, be aware of the bare minimum returns policy that might leave you hundreds of pounds out of pocket. *** I purchased an shower enclosure on Bella Bathrooms that didn't fit in the end. When I contacted Bella Bathrooms for the return, they told me I have 2 weeks to return the item. Quite the challenge when you're mid-renovation and you have to organise for a 2m tall bulky item to be returned to Durham. Unfortunately there were delays with the bulky delivery, hence I ran out of the 2 weeks. And even I spent over £100 on delivery, plus much of my time sorting the delivery delay, Bella Bathrooms have refused to refund my £500+ return, because the bulky item got there outside the 2-week window that is the bare minimum they need to provide by law. If you decide to purchase with them, be 100% sure that you will not have to return the item, otherwise you might end up like me: £600+ shorter and having spent much time and effort in vain organising the return...
11 months ago
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Bella Bathrooms has a 3.7 average rating from 128 reviews

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