Awful company they are rude to anyone who has any issue I hope to write this as like other review below says you can not trust 'trustpilot' the reviews if you look at them anyone who dares to complain gets a nasty reply. I tell everyone i know to avoid them as there are many better companies. The cheaper items are not worth the headache. I feel they have a strange way to treat customers as im certainly wont buy from them i would rather pay more. I have never in my life experienced this with anyone before. Please stay away its really not worth it. I found them so distressing. I hope you read this before buying from them. I wouldnt wish my experience on anyone. When i watching programs on poor service i often compare the poor experience to them. If anyone cares for excellent or even standard respect from a seller then dont look for it with them. You could find yourself out of pocket and you only have 15 mins to check your items. The notification is poor when i used them and it can be dropped off anytime in 48 hrs i ended up losing lots of hours off work.