Order arrived promptly and when I had a query a reply was quickly received. The quality of the product is very good, the item comfortable and it’s good that the straps are adjustable. I tried a larger size due to larger cup size but decided my ‘actual’ size was a good fit and returned the larger one. It would be good if larger bra inserts were available for bigger cup sizes rather than the one size fits all approach- it seems that these would easily fit in the existing ‘pocket’. I’ve not washed them yet but it’s a hot day and they seem less sweaty than the synthetic equivalent.