I love bellami hair & have ordered a few times and never have been dissapointed. I order the hair for myself to get installed & this recent purchase however was dissapointing. I ordered 1 pack of dark brown hair & then 1 pack of dimensional bronde hair that in the photo on the website had warm brown & darker brown lowlights and blonde. When I received the extensions the dark brown package was true to the photo but the dimensional bronde pack was NOTHING AT ALL like the photo. It was mostly COOL blonde with very few lowlights. I had to tone that hair 3 different times to get it to match my natural hair. I spend a lot of money for my dream hair and it’s upsetting that I don’t receive what im expecting. I believe you guys messed up my order and sent the wrong hair.