My experience with Ben Garelick Jewelers was, hands down, the best experience I’ve ever had with a business. I proposed to my (now) wife on Thanksgiving of 2022. I got the Diamond right but really missed on the setting (poor craftsmanship). I needed the right setting. I visited Ben Garelick’s website and discovered they could sell me just the setting. The website said I could text, and so I did…the day after Thanksgiving. I connected with Peter almost immediately. I told him my issue, and showed him pictures of the setting I wanted. No problem, he said. I’ll have a CAD to you Monday. They were going to custom design and manufacture this setting and provide me with a computer-aided design in a couple days. I was astounded. True to his word, Peter sent me the CAD, and I said let’s do it. He communicated with me throughout the process. He provided me with a reasonable and accurate timeline for completion. I was so impressed, I decided to ship the existing ring to Ben Garelick Jewelers from our home, in San Antonio, TX, to have them set the stone in the new ring. It got immediate attention upon arrival and was shipped back and delivered within the same week. I’ll end where I began, this has been the best experience I’ve ever had as a consumer. Ben Garelick is my jeweler for life. Thank you so much!!!