Purchased blk on white alef bet beads to make bracelets. There are 60 randomly selected beads in a bag +purple and pink round beads and 2 or 3 hearts. When I discovered that the bag did not contain a full set of letters I called Benny, the owner, and he very willingly looked into it and promptly got back to me. His supplier puts random letters in each bag which do not contain the same letters. I'm glad that I ordered 4 bags but I have copious amounts of letters that I do not need and not enough to spell the Biblical Hebrew words that I do need. Too many tzadi's and soffit letters but not enough lamed and shins commonly used letters. There is not a good balance of letters. I will order other things from this vendor.