If you have sadly already bought:
Follow up on returns process: They supply an address that google maps can't find. Unsurprisingly the return can't be delivered, so they claim they can't do the refund. After over 3 weeks of hassling them to get more detail on the address (so I can prove to paypal/credit card that return was attempted and failed due to Berrylook deliberately giving a false address, they finally provided another address (that google maps also can't find) which is some 80km away from the first one. I doubt one package of rags has ever made it back.
To avoid anyone else wasting time and more money on postage to either address:
This was address 1:
MR ZHILIANG LI
BERRYLOOK - CUSTOMER RETURNS
5TH FLOOR, BLOCK A
XIAMAO COMMERCIAL PL
BAIYUN DISTRICT
GUANGZHOU, GUANGDONG
CHINA
510410
CHINA (PEOPLE'S REPUBLIC)
This is address 2:
Receiver: Deng Jiayi
Address: No. 6, Jinyuan Road, Caoyi Industrial Park, Zhongtang Town
City: Dongguan, Guangdong
Country: China
Zip Code: 523000
Tel :18520549290
And just point paypal/card issuer to this review to expediate your claim.
I still don't have a refund but have evidence from Royal Mail for credit card company that returns process was followed.
5 years ago
Berrylook has a
1.2
average rating
from
499
reviews
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