Removal men arrived early for the job. I was a little apprehensive at first as the vehicle provided appeared to be on the small side. After inspecting my items, the guys assured me that they would do their best to fit everything in the van. Professional, friendly and got on with the job in an efficient manner - despite encountering problems getting my 3-seater sofa out of the front door! Upon arrival at the storage company, my items were then moved to the unit in a careful and efficient way. Despite some errors in confirmation emails from from the Best Rate office, I would highly recommend the company for its professional service and very competitive pricing.