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Jeanette
Definitely not best airfare more like WORST airfare. I would absolutely not book with best airfares EVER again! I had a roundtrip booked for three people from Newark to Miami five months in advance and was ready to go. I had no idea that the flight got canceled! I only found out when I went to look at my flight info to set up my transportation three weeks prior to the trip and oddly the confirmation number was not working. I called Best airfare to inquire and they said they didn’t know why it wasn’t working, that I had to call Delta directly. I did just that. Come to find out the airline (Delta) cancelled it because they have found this company (Best airfares) to be doing inventory circumvention which I later learned essentially means that they are committing fraud with people’s cards. Not only was my flight cancelled but when I tried to get my money back this company would not give me my money back. They tried to “fix” it by booking me a one way flight going but would not get me a return flight back!! They said I had to pay $744 in order to get a flight back for the three of us because the price went up from what it was when I first booked five months prior. I didn’t understand why they couldn’t just give me a round trip like I originally had. Tim kinda let it slip when he said they could not use that “company card” to book roundtrip flights anymore. I put two and two together. I had to fight for over two weeks to try and at least get the return flight. I still never got my money back or the return flight from them.
4 months ago
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Best Airfares has a 1.1 average rating from 147 reviews

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