I've had some of the best customer service I've ever experienced from Best at Flooring. I found them through a random Google search and took a chance....their prices were good & the products looked good so I thought I'd give them a go. Ordered and paid online. Next day had a call from Kris at customer services to confirm the order & agree delivery date. I had to check that the order was due on the day I thought - within half an hour of my email I had a response from Kris which told me all I needed to know. I can't speak highly enough of Kris's responses on every occasion. Definitely recommend this company.