DON'T BUY BIG ITEMS IF YOU'RE FROM CROATIA I've been buying a lot from Best Secret for years - I'm even a diamond member, and I've been relatively satisfied so far. However, I recently bought 2 packages of 3 chairs that came wrapped in toilet paper, were damaged, not all the parts came (e.g. an extra backrest was sent, and the seat was missing). If you live in Croatia, there is no way to return the chairs because HP doesn't want to accept them because they are too big and heavy, and you can't even order delivery because Best Secret customer service doesn't want to cooperate. You also have to have a truck to deliver them to HP. Worst customer service and I will never buy anything there again, I recommend the same to you.