I only give one star to this "company" because negative stars is not an option. I usually read a lot of reviews before ordering anything from an unfamiliar company, but got in a hurry and careless this time. As many others stated, they are a complete SCAM. They will offer you a great price, but won't confirm online. They call you and email that they need to speak with you. When you call them back you get the runaround. They won't actually confirm the flight, and that's when you find out that not only is your flight not going to be confirmed, you get no luggage, not even carry on, and your "allowed personal item" must be under 2 pounds. They try to tell you their website clearly states this, but I assure you it is not clear. When you tell them you can't possibly travel for a week with two pounds worth of stuff they offer to get the airline on the line to try to negotiate baggage allowance for you. They come back on in a couple of minutes and say the airline isn't willing to negotiate the luggage issue, but they found the same flight with a baggage allowance that they are happy to book for you. It will be twice the price of what you originally were quoted, and well above the cost for that flight on the airline's own website. They absolutely refuse to cancel your reservation, even though you still don't have anything confirmed at this point. 24 hours later, I have no flight confirmed and they already have my card information. DO NOT USE THESE SCAMMERS!