AVOID AT ALL COSTS! We recently inherited this horrible supplier when we purchased our new company office. We found this out as a representative from the company came to our new office with a disconnection letter as the previous tenant ran up bill and left without paying. We submitted all the required documents immediately via email for but some reason they still cut our power off. We have x20 staff who now cannot work and we are loosing business by the minute. I receive phone calls daily from their sales team trying to lock me into a new contact to speed up the change of tenancy process...... (Essentially blackmailing us to get the power back on) Funny that as when you want to sort more important issues out they choose to ignore you. I have now reported them to ofgem while I wait for them to put the power back on and allow us to switch supply. We are now 7 days without a power supply.