Having finally got the opportunity to extend our house and invest in our first kitchen of our choice...entering the kitchen buying world was a little daunting to say the least....! We looked at all the usual sources, we had an option to go with another leading supplier but would have had togone through a building contractor to get it....so my wife and I thought we would give a Betta Living a go.... Ian the regional design manger came to visit us just after xmas 2015, and we both were fully prepared for the usual pressure selling...yes at the end of the day he is a salesman and selling and selling up is what they are paid to do..But we didn't get any of that, he was open and honest about the products and we ended up agreeing on a kitchen & a deal on appliances at a price we were happy to pay, he even extended in writing the cancelation period as we had been let down by a builder, which they extended further. After agreeing the deal, we were still a little unsure of the product and the quality, however because Next at home are near us we could go and road test the exact kitchen we were buying and felt a little more reassured about our purchase. In regards to the follow up survey (by a guy with over 30 year experience in the kitchen game) communications to and from BL, the actual delivery date and subsequent delivery absolutely no complaints there all were A1. We decided to go with an independent fitter, who again had loads of experience of fitting kitchens of all types of quality, he too was impressed with the quality, he wasn't too impressed with the amount of end panels though (as he under estimated the fitting time) as they all had to be cut to fit...but they al addedl to the great look and structural stability of the kitchen....I would rather a job be done properly than bodged and rushed! We now have a fantastic kitchen in our extension thanks to Betta Living.....remember you pay for what you get and a proper job should never be rushed...