I have a kitchen supplied by Betta Living. The customer service level is worst than anyone I have come across (well, perhaps compatible to the cowboy builder who took my money and ran away without a trace!). They sent me many wrong stuff and often I have to repeat my story again and again every time I contacted them. I was asked to send them photos of one of the larder they provided as they did not know what I was supposed to have when I asked for its details (I did not know it either, trusting the 'supplier knows the products better than me!). At the end, the larder shelves got to be removed and replaced by normal shelves and they agreed for a refund. More than a month on, nobody bother to book for a collection of the unused larder shelves and neither a cheque issued. I called the customer services many times and even said I would go to court to get my refund back. A gentleman promised a cheque was on the way 3 weeks ago... I have just called them back and the one received the call (same number) did not know anything about the cheque. He again promised someone would call me back, again. Please stay away from this company. They are extremely bad. I do not recommend it at all.