Well we are off to a bad start this morning as the fitter has not turned up to fit our bathroom . No time of arrival was given and up to press after many phone calls to Betta Living, we are no further forward as to getting one. I AM NOT IMPRESSED. I would advise that you read the terms and condition regarding fitting arrangements as I have found out that no firm in writing arrangements for fitting are given. QUOTE: We will do our best to ensure that installations are started on the date agreed between you and the installer. However the start and completion dates are estimates. B62409 .