At first you will think this is a professional company but please as we were don't get sucked in. It all started with a visit from the kitchen designer a very nice man he'll come and plan your kitchen for you i warn you it will look good, then after about a week a surveyor will come and tell you "right £100 please" mmmmm you will think how come I was never told about this from the designer? Never mind rain mack on off to the cash point I go. After a couple of hours he to will show you some pictures of how your kitchen will look, yes you will get excited it's all going well, the surveyor will then ask "when would you like it fitted?" This is were our fairy tale has it twist, you will agree a date in principle and be told someone will call in a couple of days to organise the installation. It will all go quiet, there will be no contact from betta for 2-3 weeks mmmmm you think I best call them. So you ring and day after day you get told "oh such and such is dealing with that I'll get them to call you back" and to my surprise they don't. This will go on for about 4 weeks until you crack and cancel your order. Thare were the fun starts, do they refund your deposit? No what they will do now is tell you "its been refunded x date and can take up to 5 days to clear" this is true I thought but 14 days later still no refund. So you will now call back and be passed to somebody else and it starts again. So what I have learnt the hard way is Betta living are nothing more then fraudsters with a shop, please research this company properly before wasting any time or money.