The Fitting of the kitchen was good no complaints from the fitters. As for contacting the company and for something called "Good customer care" was lacking. After just after two months finally got the kitchen completed. The company will acknowledge receipt of an email but from there the company do not respond. I have called them on numerous occasions and only on the odd occasions have been able to speak to someone. Although I have had bedrooms fitted by this company before and had no complaints and that is why we returned. It is a case once you pay your money upfront they do not seem to care a great deal about you. Max - B59683