Update on my non existent £600 refund now then Lesley at customer service when looking at your email see below stating that my credit card would be refunded did you forget to push the refund button, looking at all the reviews here in the last couple of days the thread about obtaining your refund is the same customer services make lots of so sorry Mr so and so or Mrs so and so, please allow 3 or 5 days for the refund to be credited to you account. As stated when I read your mail and looking out of the dining room window, you never guess what I saw yes that right a PINK FLYING PIG, this seems to be your companies remit just tell the customer who has cancelled that there card-account will be refunded but IT WILL NEVER BE unless all you good people who are having the same problem as me issue proceedings against Betta Living I am lucky I have a very good solicitor who also see's PINK FLYING PIGS and did not for one moment believe Lesley's comment, And as told to me if this company gets 10-15 cancelled order's per month and holds on to the deposit of lets say £700 on average and only 5-6 persons really push hard to get the deposit back legal proceedings with costs interest they are still going to be in the money, Trading Standards and others really should be looking into this company. So Lesley Mark or Danielle would one of you like to come down to Plymouth to state company policy on giving customers there deposit back, I will insist, and please do not insult my intelligence with any more of your sweeping statement's about your refund is going onto your card my bankers stated NO SUCH CREDIT IN SYSTEM. Mr D Walklin Walklin-B64101-Cancellation-BRI Husband, Ordered a Kitchen from this company on the 29th July and looking at their reviews on quite a few sites which is poor in my eyes got my husband to cancel the order 2 days later. He has emailed them they state in company wording they will refund the deposit within 14 days and still no refund his Solicitor will start proceedings next week to recover the £600 with costs and interest, why oh why does this company act in such a way customer service department really needs to sort this out as this is going to cost you in the long run. Mrs S A Walklin 1 Comment Like Comment Share Betta Living Sorry to read your post, I will contact the area dealing with your refund and ask them to look into as a mater of urgency. Unhide · 24 August at 08:13 . Sally Walklin Sorry to say not heard from the area dealing with our refund our solicitor will go ahead Friday with proceeding. Like · Reply · 25 August at 18:47 .. Betta Living Good Morning, Please accept my apologies once again that you are still waiting for a regional sales manager to contact you with regards to your refund. I hvae sent an urgent message for someone to contact you asap. If you would like to discuss this with either myself or anyone else in our customer service team then please contact us on 0161 622 9460. Kind Regards Danielle Customer Services Like · Reply · 26 August at 11:28 .. Betta Living Glad to advise that your refund will be processed tomorrow back to the card it was taken on. This won't show as cleared fund for a few days due to banking protocol. Please accept may apologies for the delay. Kind regards Lesley Cusotmer Services Like · Reply · 27 August at 16:38 . .