This is the second time we have used Betta Living for our bedroom furniture, and once again we find the customer service from start to finish excellent. I cannot understand many of the low star ratings on this site.
The first time we used them was for our master bedroom, and the whole process from start to after care was excellent. We have just had all our other bedrooms done. The initial salesman was knowledgeable and friendly and the price was great value. Some people say they can be pushy, but that's easily managed, and after all they are there to try and sell you a product.
Yes the pricing structure looks a little complicated but so what? The prices are competitive.
On the day of fitting we got a call from our initial fitter who had pulled his back and couldn't make it - well this is life and things like that happen. Don Teat was able to schedule us fitters for the next day and they were an amazing team - Ken & Tommy.
They turned up early, worked all day, were clean and tidy and the end result is wonderful. However they went above and beyond the call of duty - I had mentioned that in the future I wanted some skirting moving from behind the new cupboards to another area of the bedroom, so I asked if they could remove it and leave it aside for me. Much to my surprise, the next day after they had left I saw they had not only removed it, but fitted it into place for me perfectly. I would have had to get a joiner out to do it otherwise. They didn't even tell me, and I only noticed the next day. That's what you call service.
Betta Living clearly take pride in their fitters and it seems they build lasting relationships with the best and it clearly shows. Many thanks, I'm sure the after care will be just as good as what I experienced the first time round. Thoroughly recommended.
B62049
9 years ago
Betta Living has a
3.3
average rating
from
882
reviews
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